Uniglass Insulated glass units (IG’s) carry a ten-year warranty from the date of manufacture against seal failure. This warranty covers any material obstruction of vision resulting from dust, moisture or film formations on the glass’s internal surfaces; made a failure of the seal due to improper manufacturing.
For insulated glass units specifically requested with argon gas infill to be added inside the glass insulation cavity, it is to be noted that Argon gas leakage is expected through the seal during the lifetime of the insulated glass units. Thus, the results at the end of the ten-year warranty is an argon content that shall be not less than 80% at an average of 1% loss per year
All insulated glass units are inspected before delivery or pick up. All products are purchased from proven manufacturers and fabricated within industry guidelines.
Uniglass reserves the sole right to inspect the unit in question and determine, at their discretion, whether any conditions exist which would void the warranty. The warranty will be void if the unit has been:
- Mishandled, misused, or vandalized
- Improperly installed
- Exposed to foreign materials or solutions such as, but not limited to, cleaning products that may contain abrasives or any other solution that can react to the insulated seal or glass.
- Modified by the application of tinting or window film.
- Broken or scratched due to negligence by the owner or any other sub-contractor that may be performing work in the area of the insulated glass unit.
- If the insulated glass units are exposed or subjected to incompatible glazing sealants.
- Or if the glass is treated in any manner that would violate the norms and regulations stated in UniGlass’s Glass Handling Manual.
There are no other warranties that extend beyond the description given by this warranty. This warranty is provided to and is only for the direct customer. Proof of original purchase will be required and provided to Uniglass before any resolution or services are delivered.
NO WARRANTY IS PROVIDED FOR PRODUCTS INSTALLED IN SKYLIGHTS, POOL OR HOT TUB ENCLOSURES, ANY NON-VERTICAL APPLICATION, WITH AFTER-MARKET FILM APPLIED TO ANY SURFACE OR WITH SCHUCO SPACER.
Uniglass warranty is pro-rated and only covers the glass and not the labor to install it.